Site outage

Incident Report for Kickstarter

Resolved

This incident has been resolved.

Posted Jul 27, 2020 - 19:29 EDT

Monitoring

A fix has been implemented, and we are monitoring.

Some mobile application features are non-operational.

Posted Jul 27, 2020 - 15:37 EDT

Identified

We have identified the issue, and are working on a resolution.

Users may be unable to pledge and complete other changes on the site at this time.

Posted Jul 27, 2020 - 13:57 EDT

Update

We are continuing to investigate this issue.

Posted Jul 27, 2020 - 13:18 EDT

Investigating

Issues serving Kickstarter.com

Posted Jul 27, 2020 - 13:18 EDT

This incident affected: Kickstarter.com, Payments, and Mobile.